Our Privacy Policy

Effective Date: 9th June 2025
Business Name: FetchHR
Contact: hello@fetch-hr.co.uk
Data Controller: Fetch HR
Registered in: United Kingdom

1. What Information We Collect

We may collect and process the following types of personal data:

  • Name, email address, company name, and contact details (when you contact us or fill in a form)

  • Data provided via consultation requests, newsletter signups, or onboarding documents

  • Usage data through cookies (see Cookie Policy)

2. How We Use Your Information

  • To provide HR services and respond to enquiries

  • To manage client onboarding and communication

  • For internal recordkeeping and legal compliance

  • With consent, to send updates or resources

3. Lawful Basis

We process data based on:

  • Consent (e.g. newsletter signup)

  • Contract (when delivering services)

  • Legal obligation (e.g. accounting)

  • Legitimate interests (business admin and improvement)

4. Data Sharing

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g. Google Workspace, Zoom, MS Teams)

  • Payment processors (e.g. Stripe, Wise)

  • Legal/regulatory bodies if required

5. International Transfers

We use cloud-based tools that may store data outside the UK/EU. All providers used comply with GDPR or equivalent safeguards (e.g. SCCs, adequacy decisions).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, rectify, or delete your data

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (www.ico.org.uk)

7. Data Retention

Client data is retained for 6 years post-service for compliance unless otherwise requested.

8. Contact

Questions? Email us at: hello@fetch-hr.co.uk